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#57Chapter 06 — Claude for Sales & Customer Relations
I have a critical deal meeting coming up. I need you to act as a deal strategy coach and help me prepare a negotiation strategy. **Deal context:** - What we sell: [your product/service and price range] - Deal size: [approximate value] - Sales stage: [discovery / proposal / negotiation / final decision] - Timeline: [when the prospect needs to decide, and why] **The people:** - My champion: [name, role, what they care about, how much authority they have] - The decision-maker: [name, role, what we know about their priorities] - The blocker (if any): [name, role, why they might resist] - Procurement/legal: [involved? what's their typical behavior?] **Competitive landscape:** - Known competitors in the deal: [who else they're talking to] - Our strengths vs. theirs: [where we win] - Our weaknesses vs. theirs: [where we lose — be honest] **History:** - Key conversations so far: [summarize what's been discussed and agreed] - Objections raised: [what concerns have surfaced] - Open questions: [what we still don't know] **Produce a Deal Strategy Brief with:** 1. **Deal Health Assessment** — Honest evaluation: are we ahead, behind, or at parity? What's the evidence? 2. **Stakeholder Map** — For each person involved: their likely priority, their preferred outcome, and the message that resonates with them specifically 3. **Negotiation Strategy:** - Opening position: where to start and why - Concession hierarchy: what to give up first, what to protect at all costs, in what order - Walk-away triggers: conditions under which this deal isn't worth winning 4. **Objection Battle Cards** — For each likely objection: the objection, why they feel it, the response that addresses the root cause (not the surface complaint), and a proof point 5. **Meeting Choreography** — How to structure the meeting: opening (first 5 minutes), core discussion, the ask, and the close. What to say first, what to save for later. 6. **Risk Factors** — What could kill this deal that we're not seeing? What should we ask to uncover hidden risks? Be direct. Challenge my assumptions. Tell me what I don't want to hear.

Claude for Business
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