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#54Chapter 06 — Claude for Sales & Customer Relations
I'm going to share notes from 10 closed deals — my best 5 wins and my 5 most painful losses. For each deal, I'll include: the prospect type, the main objections that came up, how we responded, and the outcome. **WON DEALS:** Deal 1: [Prospect type, industry, deal size. Key objection: "...". Our response: "...". Outcome: closed in X weeks.] Deal 2: [Same format] ... (continue for 5 wins) **LOST DEALS:** Deal 6: [Prospect type, industry, deal size. Key objection: "...". Our response: "...". Outcome: lost to competitor / went silent / chose to do nothing.] Deal 7: [Same format] ... (continue for 5 losses) Analyze these deals and tell me: 1. What patterns separate the wins from the losses? Not obvious factors like price — the underlying dynamics. 2. Which objections appeared in both wins AND losses? How did the handling differ? 3. Where did our responses in lost deals go wrong? What should we have said instead? 4. What's the one objection we handle well and the one we handle poorly? 5. Build me a "red flag" checklist: early signals from these lost deals that should have warned us.

Claude for Business
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